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Jack Built

Updated 2026-09-16 · 8,283 reviewed · 302 listed · Scored from 41 Google reviews · How we rank ›

4.9(41) 82 composite score See reviews on Google ✓ Google-verified Publishes prices
Detached Garage ConstructionCarriage House & Laneway Garages
Jack Built
Location
Stittsville, Stittsville
Services
Detached Garage Construction, Carriage House & Laneway Garages
Reviews
41
Ranking
#37 in Detached Garage Construction
Best for
Homeowners seeking reliable deck replacement, outdoor stairs, and renovation work in the Ottawa area.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-16.

What recent reviews say

Johnny and his team earn consistent praise for reliability, clear communication, and careful attention to detail across deck replacements, outdoor stairs, and bathroom renovations. Work typically completes on time and within budget. A single negative review describes multiple failures during a bathroom project: plumbing issues, non-functional electrical outlet, and a defective shower cartridge, along with incomplete work and unclear restart dates, though the ESA certificate was eventually provided.

The business operates across multiple service types (decks, landscaping, fencing, renovations, stairs, and ramps) and handles both routine jobs and complex custom work with the same care. Staff respond quickly to inquiries, provide detailed estimates, and follow up proactively. Cleaning up after work and adapting to client requests are consistent strengths.

Praised for
  • professional approach and reliability
  • strong communication and responsiveness
  • fair pricing and value for money
  • high-quality craftsmanship
  • flexible and detail-oriented problem-solving
skilled-craftsmanshipon-time-completionclear-quotingfair-pricingresponsive-supportclean-worksitegreat-project-management
Best for: Homeowners seeking reliable deck replacement, outdoor stairs, and renovation work in the Ottawa area.

Where this business shines

  • Responsive communication and detailed estimates before work starts
  • Fair pricing and consistent on-time completion
  • Handles complex custom work and problem-solving (flood damage, unconventional designs, design changes)
  • Full follow-up and care for small jobs as well as large projects

Worth knowing

  • Owner Johnny named consistently across reviews and handles direct communication and site visits
  • Staff member Mike also mentioned for collaborative work
  • Responds to inquiries and provides estimates quickly
  • Coordinates with insurance companies for damage assessments and documentation (photos and videos)
  • Takes same care with small jobs as large projects
  • Provides timelines upfront and keeps clients updated
  • Fully insured

How it compares

  • Rated 4.9 against a 4.68 average across the 276 detached garage construction businesses listed here.
  • Has more Google reviews than 74% of the businesses in this directory.

What earned this score?

Our Rubric
Star rating 88
Review volume 70
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
39
4
1
3
0
2
0
1
1

Common questions

What areas does Jack Built serve?
Their website lists Ottawa, Kanata, Stittsville, Carp, Richmond, Carleton Place, Nepean, and Barrhaven.
What is the typical cost for a new composite deck?
They state composite decks start at $40 per square foot.
Do they coordinate with insurance companies?
Yes; one reviewer noted Johnny provided photos, videos, and a detailed quotation for insurance documentation after a basement flood.
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Last updated 2026-09-16