- What happens if my cabinet arrives damaged?
- NewAge replaces damaged items; recent reviews show replacements often arrive ahead of the original promised date. A resolution specialist is assigned to coordinate.
- Is there a warranty on outdoor kitchen products?
- Yes, warranty items are covered. One customer had an LED light replaced after two years. However, another reported rust and hardware failure at the two-year mark without clarity on warranty scope.
- Can I get help choosing products before ordering?
- Yes. Reviewers mention online product presentations and scheduled meetings with staff like Rajveer B to discuss options before purchase.