Speed is what sets SMH apart. Shay and Simon routinely arrive within an hour, often the same day a customer calls, and finish jobs quickly. Reviewers consistently praise their honesty (no upselling), fair prices, and willingness to teach customers how their garage door works and what maintenance it needs.
The two technicians handle everything from broken springs and openers to full replacements. Their 5-year warranty on work, professional demeanor, and attention to detail earn repeated recommendations. One review mentions a problematic service incident, but the overwhelming majority emphasizes reliability and care approaching family-level service.
Jesse and his team deliver renovations on time and on budget with attention to detail that stands out. Reviewers consistently cite responsive communication, professional conduct, and willingness to suggest improvements, with kitchen and bathroom work drawing particular praise.
Custom home clients consistently report feeling guided by Nick personally through complex builds. His team communicates well, addresses issues head-on, and delivers within timeline. Reviewers across multiple projects over years praise attention to detail and honest dealing-the standout mark of a builder who treats work as his own.
Most reviews praise quick response and solid repair work on springs, sensors, and openers. One recent complaint describes a dispatch model that sent a contractor five hours late, quoted $1100 for a cable replacement, then pressured the customer with unsolicited follow-up calls. The same repair was done elsewhere for $180, raising questions about pricing and dispatch reliability.
Last updated 2026-08-16