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Urbandale Construction: Riverside South Experience Centre

Updated 2026-09-16 · 8,283 reviewed · 302 listed · Scored from 82 Google reviews · How we rank ›

4.0(82) 68 low data composite score See reviews on Google Publishes prices
Detached Garage Construction
Urbandale Construction: Riverside South Experience Centre
Location
Gloucester, Ottawa
Service
Detached Garage Construction
Reviews
82
Ranking
#116 in Detached Garage Construction
Best for
buyers prioritizing energy efficiency and sustainability over customizable floor plans

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-16.

What recent reviews say

Urbandale builds solid, energy-efficient homes with quality materials and thoughtful design support, but buyers report inconsistent after-sales service and communication gaps. Some experienced long delays and quality issues with fixtures; others praised staff like Giles and Mario for fixing problems after closing.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • quality materials and construction
  • net zero/sustainability commitment
  • design center service
  • responsive field staff (Giles, Mario)
skilled-craftsmanshipquality-materialsresponsive-support
Best for: buyers prioritizing energy efficiency and sustainability over customizable floor plans

Where this business shines

  • net zero and Energy Star certified homes
  • quality materials and construction detail
  • design centre consultation included

Worth knowing

  • Field staff Giles and Mario credited for resolving post-closing defects
  • warranty department communication issues reported
  • solar panels included in net zero homes from purchase
  • staircase and window failures mentioned in past builds

How it compares

  • Rated 4 against a 4.68 average across the 276 detached garage construction businesses listed here.
  • Has more Google reviews than 85% of the businesses in this directory.

What earned this score?

Our Rubric
Star rating 44
Review volume 83
Review recency 100
Review sentiment 49
Profile completeness 100
Verification 30

Rating breakdown

5
52
4
10
3
1
2
2
1
17

Common questions

Do Urbandale homes include solar panels?
Yes, net zero homes include solar panels from purchase.
Are homes Energy Star certified?
Many Urbandale homes carry Energy Star or net zero ready certification, as listed on their website.
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Riverside South - Richcraft Homes
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Riverside South - Richcraft Homes

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Reviewers consistently praise Riverside South's floor plan design and name several standout staff members for their care during purchase. However, a substantial minority report serious issues: defects visible in model homes, flooring stains, loose hardware, poor communication after purchase, and warranty work stretching months with unresolved problems. The same builder generates both five-star "best in Ottawa" testimonies and one-star accounts of owners left waiting over a year for repairs.

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HN Homes Model Homes & Sales Centre
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HN Homes builds model homes with modern design and quality finishes that stand out in the Ottawa market. Reviewers consistently praise premium upgrades included as standard, responsive customer service from named staff like Megan and Gary, and same-day repair response. One older complaint noted the allotment process felt complicated; a reviewer also mentioned a six-month delay.

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Claridge Homes - River's Edge
59 low data

Claridge Homes - River's Edge

3.5(51)✓ Google-verified

Claridge Homes builds attractive model homes with welcoming sales staff, but post-purchase experience is rocky. Buyers report 100+ defects at possession, sealed windows that leak mould, cracked tile grout, punctured pipes, and unfinished yards. Getting repairs addressed takes years of chasing staff who often ignore calls and emails; Claridge relies on Tarion's two-year window to avoid accountability. Multiple owners warn that the company's friendly pre-sale demeanor vanishes after closing.

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Last updated 2026-09-16