Tower Steel Buildings
Most owners report smooth, transparent builds with patient staff and fair pricing. Guy, Andrew, Danielle, and Kevin earned repeated praise for listening without sales pressure, walking first-timers through permits and foundation, and delivering on time. Notably, the business owns its own steel factory and construction crew, which reviewers cite as a confidence-builder for full-turnkey projects. However, two detailed complaints from the past year paint a stark picture of commercial project failures: an Ottawa shop sat for nine months without starting after a $50,000 deposit; another large commercial order missed April, then August, then November delivery targets, with components still pending months later. Both reviewers reported blocked calls, unreturned emails, and staff claiming to be unavailable indefinitely. These are not minor delays but project stalls with legal recourse sought.
