Core details are sourced from this business's Google Business Profile (checked 2026-09-16).
All 23 reviews are five-star. Reviewers consistently mention owner Shiyas's quick diagnosis of complex problems, transparent pricing, and ability to stay on budget. Projects span basements, kitchens, bathrooms, flooring, and plumbing work; teams kept work areas clean and met timelines without stress.
Based on limited recent reviews, so treat this as low-confidence.
Staff are described as helpful and professional. One reviewer had a negative experience with a gas-powered lawnmower that failed within three months and was unable to return it due to a different return policy for gas equipment.
Sales and design staff earn consistent praise for professionalism and attentiveness, particularly Tala and the Ottawa team. However, post-purchase experience is marked by serious gaps: warranty responses are slow, evasive, and dismissive, with roof leaks, water infiltration, and construction defects taking years to address or going unacknowledged. Buyers report substandard finishes, poor workmanship, and a warranty department that deflects responsibility rather than resolving issues.
Ali and Krista consistently receive high marks for knowledgeable, attentive sales support that makes the buying process smooth. However, post-closing experience reveals serious gaps: ungraded yards remaining unusable months later, water-damaged subfloors and entry doors installed as damaged repairs rather than replacements, and warranty work that starts but stalls for weeks. Buyers describe a sharp gap between the showroom promise and the finished product's quality and site stewardship.
Last updated 2026-09-16