Core details are sourced from this business's Google Business Profile (checked 2026-09-16).
Chris and his team earn uniform five-star reviews for garage shelving installations that balance smart design with fast, professional execution. Reviewers consistently highlight his listening ear during the planning phase, transparent pricing, and a crew that shows up on schedule, works efficiently, and treats homes with respect. The personable, skilled approach extends beyond shelves: one team helped jumpstart a car in freezing weather and mounted storage throughout the house without extra charge.
Urbandale builds solid, energy-efficient homes with quality materials and thoughtful design support, but buyers report inconsistent after-sales service and communication gaps. Some experienced long delays and quality issues with fixtures; others praised staff like Giles and Mario for fixing problems after closing.
Reviewers consistently praise Riverside South's floor plan design and name several standout staff members for their care during purchase. However, a substantial minority report serious issues: defects visible in model homes, flooring stains, loose hardware, poor communication after purchase, and warranty work stretching months with unresolved problems. The same builder generates both five-star "best in Ottawa" testimonies and one-star accounts of owners left waiting over a year for repairs.
HN Homes builds model homes with modern design and quality finishes that stand out in the Ottawa market. Reviewers consistently praise premium upgrades included as standard, responsive customer service from named staff like Megan and Gary, and same-day repair response. One older complaint noted the allotment process felt complicated; a reviewer also mentioned a six-month delay.
Last updated 2026-09-16