
Mattamy Homes - Ottawa Head Office
Sales and design staff earn consistent praise for professionalism and attentiveness, particularly Tala and the Ottawa team. However, post-purchase experience is marked by serious gaps: warranty responses are slow, evasive, and dismissive, with roof leaks, water infiltration, and construction defects taking years to address or going unacknowledged. Buyers report substandard finishes, poor workmanship, and a warranty department that deflects responsibility rather than resolving issues.

